TY - BOOK AU - Yerkes, Leslie A. AU - Decker, Charles TI - Beans: Four principles for running a business in good times or bad: A business fable taken from real life SN - 0787967645 U1 - 658.02'2 YE PY - 2003/// CY - San Francisco PB - Jossey-Bass KW - Small business -- United States -- Management KW - Customer services -- United States KW - Quality of products -- United States KW - Employee morale -- United States ER -