TY  - BOOK
AU  - Bender, Peter Urs
AU  - Tracz, Dr. Robert A.
TI  - Secrets of face to face Communication
SN  - 0333937139
U1  - 658.452 
PY  - 2001///
CY  - Delhi
PB  - Macmillan India Ltd.
KW  - Business communication
KW  - Interpersonal communication
KW  - Oral communication
ER  -